FAQ

Account verification at HugoBets is simple and secure.
To verify your identity, visit the Cashier section and upload the required documents (such as proof of ID or address).
Verification helps ensure secure payments and smooth withdrawals. Once verified, you’ll receive a confirmation email from our team.

No, currency exchange within a HugoBets account is not supported.
All deposits and withdrawals must be made in the same currency that your account was registered with.